General: November 2007 Archives

I've received a lot of questions on the forums, on my voicemail, and through various emails. I'm going to try to address some of the concerns this evening as best I can.

First although Content Paradise was not mentioned in the press release, it will be part of the acquisition and remain along side Poser. It will continue to operate as CP and will continue to see improvements as it matures.  The product teams in general will be staying with the products and that includes Manga Studio and Anime Studio. Manga studio as you know is published by e frontier and developed in Japan. It will continue to be developed in Japan and we are awaiting a localized version of 4.0. I'm not sure about Shade, Motion Artist, and Amapi as those are e frontier Japan products. Whether or not Smith Micro will distribute and publish those, I do not know. Support will continue through the same channels as it does now and if there are changes to any of this I will let everyone know as soon as I can.

I believe (again this is my blog so this is my own opinion) the reason Aquazone was mentioned in the press release so heavily, was that Smith Micro has a long history of very successfully publishing and distributing the product in the U.S. Around 4 years. It's been part of their consumer division for that time and is important to them. However, I have not asked anyone at Smith yet. Poser and the other products are new to them, hence the reason that the product teams are essential. We have the know how to create the products and they have distribution channels that we could not have taken full advantage of as e frontier.

You can continue to access customer service and tech support through the same channels and pretty much everything will stay the same for now. The e frontier site will remain available until the transition is complete and by that time all product downloads and customer needs will be met from Smith Micro. There's no timeline on that yet.

Again I understand there's a lot of speculation and the press release was somewhat unclear. It was obviously not intented for the Poser community as it did not address your concerns.

Thanks

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